Tag: social networks

Technology helping criminals

The Next Web reports that a Dutch insurance company is warning its clients to not blog or Twitter their vacations.

According to the company criminals are using social networking tools to find possible victims. In the past, these criminals used to check mailboxes (full mailbox = probably away for the week) which houses they could break into. Now they use digital means to find their victims.

While I understand the concern, I don’t agree with it.  Technology is a just a tool, making people more efficient at certain things.  If you don’t blog or Twitter your vacation plans, there’s still a billion ways to find out about them.

Criminals have been doing their stuff for years.  And if they don’t mind digging through the social networks and geo-locating your house, they definitely don’t mind talking to your neighbours, colleagues, and family, calling your home and mobile phones, monitoring your entrance door, and whatever else it takes to break-in and steal stuff from you.

Does the technology make it easier for them? Maybe for some and not for the other.  But regardless, if you want to let your friends and family know that you won’t be available in the next few days, because you are going on vacations, I think you should.  If you think that your blog, Twitter, or any other social network is the appropriate tool for that, then use it.

I’m all for keeping it safe and all, but I’d hate to live with constant fear of becoming a victim.  Stuff happens, and often we don’t have control over it.  But it’s not a good enough reason to lock ourselves in the basement.

Social Networking – Do you know that you do it?

I came across a brief blog post titled “Social Networking – Do you do it?“.  While the context of the question in that post was more along the lines of “Do you use social networking to promote your products and servers, and drive more traffic towards your site?“, it got me thinking.  And, as usual, in a somewhat different direction.

If we are to ask “Social Networking – Do you do do it?” to a large Internet crowd, what sort of responses would we get?  I guess, the majority will be somewhere in between “No” and “What’s social networking?“.  I think that the majority of people on the Web have no idea of what social networking is, where to find it, and if they are using it already or if they should use it at all.  And I also think that the majority of Web population do use social networking, either for their personal or business purposes.

Examples from the top of my head include LiveJournal.com – the most popular blogging platform in Russia, Flickr – one of the most popular image sharing services, YouTube – the most popular video sharing service, Odnoklassniki.ru – the most popular (in Russia) social network for people to find and communicate with their class mates, and a few other, similar services.  A huge chunk of their userbase have no idea that these services are a part of social networking. “Oh, no, I don’t do no social networking.  I use this web site to communicate with some of my friends and share blah blah blah“.

And I’m not sure if we need to push the term “social networking” any further.  We are humans.  That what humans do – social networks.  Give us a communication tool and we’ll start networking with it.  Then, instead of asking us if we use the tool for social networks, just ask us how we use it.  Yeah.

Can you handle the popularity?

Looking around the blogosphere, I see more and more bloggers who work really hard on promoting their sites.  They optimize their themes for Google, submit blog to all sorts of directories, share links to their best content via social networks, microblog, and comment all around the web.
Well, that’s all fine.  But here is the questions – can they handle the popularity?

I’ve been thinking about it before, but it came all to me suddenly yesterday and today.  One of my recent posts got submitted to reddit.com and it somehow it went through to the main page of the site, and from there got aggregated via RSS to a lot of other places.  Within 24 hours, my blog received more than 20,000 views.  Compared to an average day, which brings much under a thousand, that’s a lot.

This sounds like a dream come true for any blogger, no?  Well, it is, sort of.  But.  Consider the other side of the story, which is not so obvious from the first glance:

  • My hosting company handled the spike really well – no complaints or disconnections.  Not all hosting companies are created equal.
  • Commenting form on my blog was broken at the time of the spike.  It was down the whole spike duration.
  • There were about 500 comments posted in the reddit.com thread.
  • I’ve received almost 100 emails.
  • When commenting form got fixed, I got another dozen or so comments, plus another SPAM wave along with it.

If you imagine for a moment all that coming upon you in the middle of the working week, you’ll see a problem.  Who and how should respond to all that?

I’ve spent half a day today talking with my hoster about the commenting form.  Gladly it got fixed (the problem was session misconfiguration on the hosting company side).  Then I needed some time to respond to all those emails. In the meantime I quickly reviewed and approved all comments in the moderation queue.  That pretty much ate my day, together with some things I managed to slide in at work.

Later in the evening, when my family went to sleep, I actually read all the comments and responded to a few.  I also read through most comments at reddit.com .  Can I reply to any of those?  Nope.  That’s out of my resources.  I can’t handle all the traffic that came in.

Can you?  What will happen to your server if you’ll get digged or slashdotted?  How can you moderate all the comments?  How can you handle replies?  What about comments at other places – blogs, forums, and social networks that brought you in the traffic?  Do you have any moderators on standby?  Do you have any monitoring setup (Google Alerts, coComment, etc) for remote discussions about your content?

If you aren’t thinking about those things while promoting your blog, you are in for a big surprise…

Wakoopa – one of those things that I don’t get

There are things that are as obvious as daylight.  There are things that I need to research and think over to understand.  And there are things that feel like I’ll never understand.  Wakoopa is one of them.

I first heard about Wakoopa back in April when I was in Amsterdam, at The Next Web 2008 Conference.  Wakoopa is a European social network that unites people who want to share the information about software they use.  If you are one of them, all you need to do is register at the network and download client software to install on your computer.  Once you are done, Wakoopa will track which software you use and how (often).  It will then upload these information to the social network, where you will be able to find other people who use the same software (advice? shared experience?) as well as other software that people similar to you use (expanding horizons?).

The booth of Wakoopa startup was one of the busiest at the conference.  And the company went through a few investment rounds, one of which I just read about in The Next Web blog.

And I still don’t get it.

First of all, I have the feeling that software moves to the web.  Not all of it and not as fast as I’d like it to, but the future seems to be pretty much web-based.  Secondly, those people who are technically literate enough to find, download, and install Wakoopa, are, I belive, literate enough to figure out their issues with current software and find similar software if need be, using nothing by Google and IRC.  Thirdly, there is this evergrowing privacy concern, that itches every time words “tracking” and “sharing” are used. Fourthly, there is the question of licensed software vs. pirated software, which needs to be addressed by way too many Windows users (primary target for Wakoopa software and social network).  Fifthly, there are likely to be quite a few conflicts between people at work and corporate sysadmins. Sixthly, …

With all that, I can still see that there will be a few people here and there who would probably like to participate in this experiement.  But, the thing that I don’t quite understand is how this experiment became so large.  I mean, there are millions of investment, thousands of users, and lots and lots of hype.  I don’t get it.  Anyone care to explain? Or guess maybe?


P.S.: Not that I am jelous of Wakoopa or anything.  They are doing something that apparently has a lot of demand, so I wish the best of luck to them.

Feeding on friends with FriendFeed.com

One of the things that people on the web do is follow each other.  Reading blog posts, watching favorite video clips, stare at shared photos, reply to comments, get status updates, and so on and so forth.

In the previous years, the number of people who were online was much smaller.  And they weren’t publishing as much as they do now.  Everyone and their dog has a blog.  Pictures and videos are flying around.  Playlists and favorite songs are shared.  Micro-blogging is blossoming.  How can anyone follow all that?  Well, RSS, of course, is one of the common answers.

But, RSS has its share of problems.  It is still too technical to be used by many people.  Good tools are a few.  And grouping things around people isn’t much fun yet.  Also, feed discovery is still an issue (from a person’s point of view, not the aggregator point of view).

FriendFeed.com web service recently went public and solved a few problems.  It starts off with feed discovery.  When you register and login, you can easily specify all the places that you publish at – blog, Flickr photostream, del.icio.us bookmarks, LinkedIn profile, Twitter, and so on and so forth.  This way, when somebody is interested in following you up, he or she will just need to subscribe to you once and get all the stuff from everywhere where you publish.  This is cool.

FriendFeed screenshot

Another problem that FriendFeed solves is the problem of virtual people.  In social networks, it is often that you can’t follow a person who hasn’t registered yet.  You can invite them in, wait for them to join, and then be notified when they joined.  But it is often impossible to follow people who decided not to join the network.  In FriendFeed, you can create “imaginary friends”.  This way, you can group people and sources in any way you like best.   This is priceless.

For example, you can create an imaginary friend for a person who hasn’t registered, and you can assign a blog and a Flickr photostream to him.  Or, you can create an imaginary friend for a real person, who even registered, but who publishes so much that you can’t take it.  Instead of following of their stuff, you just pick things that you are interested in (say Twitter messages and blog, but not Flickr and YouTube) and link those to your imaginary friend.

With this functionality, following topics or events becomes extremely easy.  If you are interested in kebab cooking ,or in Cyprus switching to Euro, or  anything else for that matter, you can create an imaginary friend for the topic and assign it blogs, Google Reader shared items, Picasa photos, or whatever else is supported.  There is a lot of potential in here.

Another thing that FriendFeed does right is presentation of data.  There are links to original sources whenever possible, and there are thumbnails for whatever possible.  Also, people have avatars, which makes it very easy to distinguish who is who and who published what.

And if all that wasn’t enough, you can subscribe to updates via email.  Which means that you can really improve your productivity while still following a whole lot of sources.  No need to run around the web looking for updates.  No need to interrupt your work flow to see if there is a reply to your comment.  You just get used to getting back at all the updates once a day in a brief, but nicely looking digest form, and that’s it!

FriendFeed is a really nice services which a lot of people were waiting for and which they will appreciate now that it is finally here.  Oh, and just in case, here is the link to my FriendFeed profile.