Single Sign-On Between SugarCRM and Request Tracker

As mentioned before, over the last few month I’ve been involved in quite a few integration projects, using mostly SugarCRM and Request Tracker.  One of the interesting challenges was the Single Sign-On (SSO) between the two.

Support lesson to learn from Amazon AWS

I’ve said a million times how happy I am with Amazon AWS.  Today I also want to share a positive lesson to learn from their technical support.  It’s the second time I’ve contacted them over the last year and a half, and it’s the second time I am amazed at how good well it works. … Continue reading Support lesson to learn from Amazon AWS

SugarCRM, RoundCube and Request Tracker integration on a single domain

In my years of working as a system administrator I’ve done some pretty complex setups and integration solutions, but I don’t think I’ve done anything as twisted as this one recently.  The setup is part of the large and complex client project, built on their infrastructure, with quite a few requirements and a whole array … Continue reading SugarCRM, RoundCube and Request Tracker integration on a single domain

Top level domain nonsense and how it can break your stuff

Call me old school, but I really (I mean REALLY) don’t like the recent explosion of the top level domains.  I understand that most good names are taken in .com, .org, and .net zones, but do we really need all those .blue, .parts, and .yoga TLDs? Why am I whining about all this all of … Continue reading Top level domain nonsense and how it can break your stuff

Checking out Ansible. Sorry Puppet

It’s Thursday evening of a particularly difficult week at work.  Tomorrow is a public holiday, effectively making this – a Friday.  My brain is blank and exhausted, so I can’t do anything productive.  And I’m too tired to go out.  But I can still learn a thing or two. First things first – cancel the external … Continue reading Checking out Ansible. Sorry Puppet