3 serious (but common) misconceptions about software testing

QA Symphony looks at 3 serious (but common) misconceptions about software testing:

  1. Testing is a Cost Center
  2. Legacy Tools are Good Enough
  3. Testing Is Easy

These are indeed very common.

Let me just briefly focus on the last one.  Consider how quickly the complexity escalates.  You are a building a simple website – nothing fancy, just some modern design and a few pages of content to represent your company.  Let’s say you have just four pages: front page, about us, services, and contact us.  You can quickly check how these four pages look in your browser.  Easy right?

But wait.  People use different browsers to access the web.  So just checking it in your favorite one is not that enough.  Which browsers should you test for?  Let’s say we take the major ones – Google Chrome, Firefox, Microsoft Internet Explorer, and Safari.  These should about cover us.  Until now, your entire test was 4 page loads.  Now you are multiplying it by 4 browsers.  That’s 16 page loads.  So far so good?

Not really.  Each browser has multiple versions, which render pages differently.  Not everyone is using the latest version.  And new versions are released continuously.  Let’s say you decided to support the latest two major versions of each browser.  So now, that’s each browser times two.  So 4 pages by 8 browser comes up to 32 page loads.

But we were just talking about the desktop browsers.  You do want your site looking good on tablets and mobiles, right?  Of course you do.  What does that mean in terms of testing?  Let’s say we support only iOS and Android – two major platforms, both for mobile and tablets.  And we only support the default browser on each of those.  That adds 4 more browsers.

By the way, when people browse on mobiles and tablets, sometimes they view your page holding a device vertically, and sometimes horizontally.  You should probably test for those things as well.  You know, just to make sure, nothing breaks through to the right, or requires too much scrolling down.

Remember that we are still talking about the simplest of all the websites here.  Nothing fancy.

Let’s throw in an additional language.  Here in Cyprus, for example, most websites are in English and Greek.  Some add Russian.  Some have a few languages.  I’ve worked in the companies supporting over a dozen languages on the website.  Each language means that you need to do more tests.  In each of those browsers and on each of the supported devices.

You get my drift.

Something else.  So far our tests were simple page loads, just to have a quick look whether or not the page looks fine.  What if we have multiple tests per page.  You want the page to look fine.  But you also don’t want to have any syntax or grammar errors in the content.  Especially in those foreign languages, that you don’t speak yourself.  And you want the page to be optimized for search engines.  And you want it to be fast (performance testing).

By now, you’ll probably give and agree that testing is not easy.  Not even for the simplest of sites.  Consider just how much more complicated it can get if your site is slightly more complex than that.

Remember that contact us page.  That thing was just showing the company mailing address and the phone number.  Now you want an integrated Google Map and a contact us form.  Nothing wrong with that, right?

Well.  Google services are banned in many countries.  Will your contact us page still work if the user cannot access the Google Maps service?  You’ll need to test for that.  What about your contact form?  Does it actually work? You can’t be sure from it just appearing on the page.  You need to test it now too.

We are still in the domain of simple websites.  And this is getting too long.  Let me just through a few more things at you:

  • more content (imagine a website with dozens or hundreds of pages … this very blog has almost 10,000 blog posts, which are organized into categories, tags, date archives, etc).
  • more functionality (fancy things, dynamic page loads, form validations, etc)
  • even more functionality (online shop, user-driven content, etc)
  • more integrations with other services (Google, social networks, company CRM/ERP/etc)
  • spreading the site across multiple servers for performance (multiple web servers, caching servers, application servers, database servers, etc)

With each and every bit that you throw into your website, the testing gets exponentially more complex.  You have to consider functionality testing, user interface testing, performance testing, security testing, and so on and so forth.

When you get to all of that, you probably have multiple people working in several teams.  They all need to communicate and coordinate.  Which is another layer of complexity.

I’ll stop here.

Next time you think testing is easy, think again.

Update (September 10, 2016): here are a few more misconceptions, which are as common as the ones above.

What is risk management?

risk management

O’Reilly runs a nice and simple article on what is risk management.  They look at it from the perspective of a web application, but the suggestions are generic enough to be applied universally.  The highlights are:

  • Managing risk
  • Identifying risk
  • Remove worst offenders
  • Mitigate
  • Review regularly

I particularly liked this paragraph from the identifying risks section:

You will likely find that there are obvious entries in the list, but there should also be entries that surprise you. This is good. You want to uncover as many of your risk vulnerabilities as possible, and if some of them don’t come as a surprise to you, you probably haven’t dug deep enough.

Micro – a modern and intuitive terminal-based text editor

micro-solarized

Micro is a modern console based text editor, written in Go.  Version 1.0.0 has been recently released.  It’s cross-platform (installs as a single binary) and supports a variety of features:

  • Easy to use and to install
  • No dependencies or external files are needed — just the binary you can download further down the page
  • Common keybindings (ctrl-s, ctrl-c, ctrl-v, ctrl-z…)
    • Keybindings can be rebound to your liking
  • Sane defaults
    • You shouldn’t have to configure much out of the box (and it is extremely easy to configure)
  • Splits and tabs
  • Extremely good mouse support
    • This means mouse dragging to create a selection, double click to select by word, and triple click to select by line
  • Cross platform (It should work on all the platforms Go runs on)
    • Note that while Windows is supported, there are still some bugs that need to be worked out
  • Plugin system (plugins are written in Lua)
  • Persistent undo
  • Automatic linting and error notifications
  • Syntax highlighting (for over 75 languages!)
  • Colorscheme support
    • By default, micro comes with 16, 256, and true color themes.
  • True color support (set the MICRO_TRUECOLOR env variable to 1 to enable it)
  • Copy and paste with the system clipboard
  • Small and simple
  • Easily configurable
  • Common editor things such as undo/redo, line numbers, unicode support…

Although not yet implemented, I hope to add more features such as autocompletion, and multiple cursors in the future.

If you are looking for a new editor, give Micro a try.

Troubleshooting with /dev/tcp and /dev/udp

Imagine you are on a freshly installed Linux machine with the minimal set of packages, and you need to test network connectivity.  You don’t have netcat, telnet, and your other usual tools.  For the sake of the example, imagine that even curl and wget are missing.  What do you do?

Well, apparently, there is a way to do this with plain old bash.  A way, which I didn’t know until today.  You can do this with /dev/tcp and /dev/udp. Here is an example verbatim from the Advanced Bash-Scripting Guide:

#!/bin/bash
# dev-tcp.sh: /dev/tcp redirection to check Internet connection.

# Script by Troy Engel.
# Used with permission.
 
TCP_HOST=news-15.net       # A known spam-friendly ISP.
TCP_PORT=80                # Port 80 is http.
  
# Try to connect. (Somewhat similar to a 'ping' . . .) 
echo "HEAD / HTTP/1.0" >/dev/tcp/${TCP_HOST}/${TCP_PORT}
MYEXIT=$?

: <<EXPLANATION If bash was compiled with --enable-net-redirections, it has the capability of using a special character device for both TCP and UDP redirections. These redirections are used identically as STDIN/STDOUT/STDERR. The device entries are 30,36 for /dev/tcp: mknod /dev/tcp c 30 36 >From the bash reference:
/dev/tcp/host/port
    If host is a valid hostname or Internet address, and port is an integer
port number or service name, Bash attempts to open a TCP connection to the
corresponding socket.
EXPLANATION

   
if [ "X$MYEXIT" = "X0" ]; then
  echo "Connection successful. Exit code: $MYEXIT"
else
  echo "Connection unsuccessful. Exit code: $MYEXIT"
fi

exit $MYEXIT