I’ve been praising Best Pratical’s RT3 (aka Request Tracker) for a long time. So at my new job, given a new start, I thought that I maybe need to explore other options and widen my horizons. After all, the needs were much less and much simpler. We just needed a bug tracking application for three people or so and for a single project. There was a possibility of more people joining the team later and more projects starting up, so I didn’t want to limit ourselves too much. But immediate needs were quite simple.
After a good look around, I decided to give Mantis Bug Tracker another try. I remember using it for a bit back when the project just started. I even remember patching it to fit my needs back then.
During those few years that I haven’t looked at MantisBT it grew and developed quite a bit. It is a stable, feature-rich, yet simple to manage application. We’ve used it for the whole two month before our needs changed again and we started looking back at RT3. Never-the-less I am glad we used it and got experience with another tool. I got a few ideas out of it, which I will be implementing in our new RT3 installation. Below are the few things that I loved and hated about the MantisBT. Maybe you’ll find them useful.