Android and Google Play are awesome. But as someone involved with user feedback from Android apps, I have to say that not being able to reply to user comments on Google Play was a major issue. People asking questions, mentioning bugs, and just slandering – and there is no way for you to answer or get more details or even suggest an alternative communication channel. That was driving me nuts. And, apparently, I was not alone.
Well, it seems that Google has finally heard our prayers and is enabling replies to comments on Google Play. Initially, it was just for a few selected developers, but now this feature should be available for everyone.