On technical support

It is a well known fact that technical support personnel has to answer most stupid questions out there on planet Earth. Well, sometimes, in order to minimize the number of such questions they create Frequently Asked Questions (FAQ) lists, Knoweldge Bases, and other sections on their websites. I’ve got an excellent example of this in my inbox today:

How to pick up and carry your iMac G5
Don’t know how to pick up and carry your iMac G5? It’s easy. Before moving your computer, make sure all cables and cords are disconnected.Pick up the iMac G5 by grasping both sides of the computer. Carry it to wherever you wish.

Original came from here. Yup, straight from Apple Computers Inc.

Leave a Comment