{"id":27488,"date":"2017-04-09T11:07:38","date_gmt":"2017-04-09T09:07:38","guid":{"rendered":"https:\/\/mamchenkov.net\/wordpress\/?p=27488"},"modified":"2017-04-09T11:07:38","modified_gmt":"2017-04-09T09:07:38","slug":"abuseio-open-source-abuse-management","status":"publish","type":"post","link":"https:\/\/mamchenkov.net\/wordpress\/2017\/04\/09\/abuseio-open-source-abuse-management\/","title":{"rendered":"AbuseIO &#8211; Open Source abuse management"},"content":{"rendered":"<!-- google_ad_section_start -->\n<p><a href=\"https:\/\/i0.wp.com\/mamchenkov.net\/wordpress\/wp-content\/uploads\/2017\/04\/abuse.io_.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"27489\" data-permalink=\"https:\/\/mamchenkov.net\/wordpress\/2017\/04\/09\/abuseio-open-source-abuse-management\/abuse-io\/\" data-orig-file=\"https:\/\/i0.wp.com\/mamchenkov.net\/wordpress\/wp-content\/uploads\/2017\/04\/abuse.io_.png?fit=944%2C301&amp;ssl=1\" data-orig-size=\"944,301\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"abuse.io\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/mamchenkov.net\/wordpress\/wp-content\/uploads\/2017\/04\/abuse.io_.png?fit=660%2C210&amp;ssl=1\" class=\"aligncenter size-medium wp-image-27489\" src=\"https:\/\/i0.wp.com\/mamchenkov.net\/wordpress\/wp-content\/uploads\/2017\/04\/abuse.io_-500x159.png?resize=500%2C159&#038;ssl=1\" alt=\"\" width=\"500\" height=\"159\" srcset=\"https:\/\/i0.wp.com\/mamchenkov.net\/wordpress\/wp-content\/uploads\/2017\/04\/abuse.io_.png?resize=500%2C159&amp;ssl=1 500w, https:\/\/i0.wp.com\/mamchenkov.net\/wordpress\/wp-content\/uploads\/2017\/04\/abuse.io_.png?resize=768%2C245&amp;ssl=1 768w, https:\/\/i0.wp.com\/mamchenkov.net\/wordpress\/wp-content\/uploads\/2017\/04\/abuse.io_.png?w=944&amp;ssl=1 944w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>AbuseIO is an Open Source software for management of abuse reports. \u00a0It&#8217;s like a specialized ticketing\/support system, which can automatically parse a variety of abuse notifications, file them, notify the team, and provide the tools to respond and close the incident. \u00a0In a nutshell:<\/p>\n<p>&nbsp;<\/p>\n<blockquote>\n<ul>\n<li>100% Free &amp; Open Source<\/li>\n<li>Works with IPv4 and IPv6 addresses<\/li>\n<li>Automatically parse events into abuse tickets and add a classification<\/li>\n<li>Integrate with existing IPAM systems<\/li>\n<li>Set automatic (re)notifications per case or customer with configurable intervals<\/li>\n<li>Allow abuse desks and end users to reply, close or add notes to cases<\/li>\n<li>Link end users to a self help portal in case they need help to resolve the issue<\/li>\n<\/ul>\n<\/blockquote>\n<p>If that sounds interesting, have a look at <a href=\"https:\/\/abuse.io\/abuseio\/features\/\">the Features page<\/a>. \u00a0You might also want to read the blog post covering a last year&#8217;s release of <a href=\"https:\/\/abuse.io\/abuseio-4-0-release\/\">AbuseIO version 4.0<\/a>.<\/p>\n<p>The system is written in PHP, with Laravel framework, so making changes and adding features should be quite easy.<\/p>\n<p>&nbsp;<\/p>\n<!-- google_ad_section_end -->\n","protected":false},"excerpt":{"rendered":"<!-- google_ad_section_start -->\n<p>AbuseIO is an Open Source software for management of abuse reports. \u00a0It&#8217;s like a specialized ticketing\/support system, which can automatically parse a variety of abuse notifications, file them, notify the team, and provide the tools to respond and close the incident. \u00a0In a nutshell: &nbsp; 100% Free &amp; Open Source Works with IPv4 and IPv6 &hellip; <a href=\"https:\/\/mamchenkov.net\/wordpress\/2017\/04\/09\/abuseio-open-source-abuse-management\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">AbuseIO &#8211; Open Source abuse management<\/span><\/a><\/p>\n<!-- google_ad_section_end -->\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"AbuseIO - Open Source abuse management #SysAdmin #TechSupport #abuse #networks #SPAM #copyright #security","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"categories":[1,133,62,1334],"tags":[401,281,200,314,1477],"keyring_services":[],"class_list":["post-27488","post","type-post","status-publish","format-standard","hentry","category-general","category-sysadmin","category-technology","category-web-work","tag-copyright","tag-networks","tag-security","tag-spam","tag-support"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"AbuseIO is an Open Source software for management of abuse reports. 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Open Source abuse management","link":"https:\/\/mamchenkov.net\/wordpress\/2017\/04\/09\/abuseio-open-source-abuse-management\/"}],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":11048,"url":"https:\/\/mamchenkov.net\/wordpress\/2008\/02\/06\/odnoklassnikiru-the-way-to-do-site-messages\/","url_meta":{"origin":27488,"position":0},"title":"Odnoklassniki.ru &#8211; the way to do site messages","author":"Leonid Mamchenkov","date":"February 6, 2008","format":false,"excerpt":"After all the comments I received for my\u00c2\u00a0 other post about Odnoklassniki.ru, I decided to expand a little bit on the positive parts of the web site.\u00c2\u00a0 The biggest success of it, except of course for thousands of people registering spreading the word of a mouth, is the messaging system.\u00c2\u00a0\u2026","rel":"","context":"In &quot;All&quot;","block_context":{"text":"All","link":"https:\/\/mamchenkov.net\/wordpress\/category\/general\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17835,"url":"https:\/\/mamchenkov.net\/wordpress\/2013\/03\/08\/redmine-email-notifications-with-exim\/","url_meta":{"origin":27488,"position":1},"title":"Redmine email notifications with Exim","author":"Leonid Mamchenkov","date":"March 8, 2013","format":false,"excerpt":"When configuring Redmine project management to send email notifications, using Exim MTA, you might end up with test emails bouncing due to no\u00a0recipients\u00a0specified. \u00a0It's a bit tricky to debug, but, fortunately, quite easy to fix. \u00a0The problem comes from different implementations of \"-t\" option handling for \/usr\/sbin\/sendmail. \u00a0Redmine uses this\u2026","rel":"","context":"In &quot;All&quot;","block_context":{"text":"All","link":"https:\/\/mamchenkov.net\/wordpress\/category\/general\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":15453,"url":"https:\/\/mamchenkov.net\/wordpress\/2011\/08\/31\/linkedin-email-love\/","url_meta":{"origin":27488,"position":2},"title":"LinkedIn email love","author":"Leonid Mamchenkov","date":"August 31, 2011","format":false,"excerpt":"In the age where pretty much each and every websites considers it its duty to ask for your email address and subscribe you to some kind of mailing list or notification system, it is still rare to see an email integration done right. \u00a0Showing bad examples is not my favorite\u2026","rel":"","context":"In &quot;All&quot;","block_context":{"text":"All","link":"https:\/\/mamchenkov.net\/wordpress\/category\/general\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/mamchenkov.net\/wordpress\/wp-content\/uploads\/2011\/08\/LinkedIn-500x159.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":24321,"url":"https:\/\/mamchenkov.net\/wordpress\/2015\/06\/08\/important-announcement-about-sms-notifications-in-google-calendar\/","url_meta":{"origin":27488,"position":3},"title":"Important Announcement about SMS notifications in Google Calendar","author":"Leonid Mamchenkov","date":"June 8, 2015","format":false,"excerpt":"Catching up with emails, I saw this email from the Google Calendar team: Starting on June 27th, 2015, SMS notifications from Google Calendar will no longer be sent. SMS notifications launched before smartphones were available. Now, in a world with smartphones and notifications, you can get richer, more reliable experience\u2026","rel":"","context":"In &quot;All&quot;","block_context":{"text":"All","link":"https:\/\/mamchenkov.net\/wordpress\/category\/general\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27594,"url":"https:\/\/mamchenkov.net\/wordpress\/2017\/05\/20\/haproxy-and-nginx-abuse-and-rate-limiting\/","url_meta":{"origin":27488,"position":4},"title":"HAProxy and Nginx abuse and rate limiting","author":"Leonid Mamchenkov","date":"May 20, 2017","format":false,"excerpt":"My brother wrote a follow-up - HAProxy abuse filtering and rate limiting - to his previous post -\u00a0Nginx rate limit by user agent (control bots). \u00a0This is just a tip of the iceberg that we are working with at the office, but it's pretty cool. Hopefully, soon enough our Ansible\u2026","rel":"","context":"In &quot;All&quot;","block_context":{"text":"All","link":"https:\/\/mamchenkov.net\/wordpress\/category\/general\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10692,"url":"https:\/\/mamchenkov.net\/wordpress\/2007\/05\/06\/google-bits\/","url_meta":{"origin":27488,"position":5},"title":"Google bits","author":"Leonid Mamchenkov","date":"May 6, 2007","format":false,"excerpt":"Here we go again - some more Google love. First of all, I'm really glad that Google continues to integrate its services with each other. Recently they've updated Google Reader with a feature that allows one to email items without opening any additional windows or doing copy-pasting stuff. 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