{"id":14494,"date":"2011-03-02T22:35:33","date_gmt":"2011-03-02T20:35:33","guid":{"rendered":"https:\/\/mamchenkov.net\/wordpress\/?p=14494"},"modified":"2011-03-02T22:35:33","modified_gmt":"2011-03-02T20:35:33","slug":"gmail-glitch-an-example-to-follow","status":"publish","type":"post","link":"https:\/\/mamchenkov.net\/wordpress\/2011\/03\/02\/gmail-glitch-an-example-to-follow\/","title":{"rendered":"Gmail glitch – an example to follow"},"content":{"rendered":"\n

Once again Google demonstrates<\/a> the proper way to handle issues. \u00a0Due to their software update, some users temporary lost access to emails. \u00a0Instead of hiding and silencing, Google published a blog post explaining the issue, as well where and when more information would be available. \u00a0Not to mention that loss of service is an extremely rare occasion, and loss of data is even more so. \u00a0This time, it seems, all data is recoverable from tape backups. \u00a0All it takes is a little time.<\/p>\n

Imagine the sinking feeling of logging in to your Gmail account and finding it empty. That\u2019s what happened to 0.02% of Gmail users yesterday, and we\u2019re very sorry. The good news is that email was never lost and we\u2019ve restored access for many of those affected. Though it may take longer than we originally expected, we’re making good progress and things should be back to normal for everyone soon.<\/p><\/blockquote>\n

In times like that, keeping your users up to date is vital. \u00a0All the press releases and marketing newsletters in the world won’t buy you a fraction of the trust that a simple blog post during the downtime will bring you.<\/p>\n\n","protected":false},"excerpt":{"rendered":"\n

Once again Google demonstrates the proper way to handle issues. \u00a0Due to their software update, some users temporary lost access to emails. \u00a0Instead of hiding and silencing, Google published a blog post explaining the issue, as well where and when more information would be available. \u00a0Not to mention that loss of service is an extremely … Continue reading Gmail glitch – an example to follow<\/span><\/a><\/p>\n\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"categories":[1,62,1334],"tags":[910,2068,1985],"keyring_services":[],"class_list":["post-14494","post","type-post","status-publish","format-standard","hentry","category-general","category-technology","category-web-work","tag-downtime","tag-google","tag-google-gmail"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t