Site icon Leonid Mamchenkov

AbuseIO – Open Source abuse management

AbuseIO is an Open Source software for management of abuse reports.  It’s like a specialized ticketing/support system, which can automatically parse a variety of abuse notifications, file them, notify the team, and provide the tools to respond and close the incident.  In a nutshell:

 

  • 100% Free & Open Source
  • Works with IPv4 and IPv6 addresses
  • Automatically parse events into abuse tickets and add a classification
  • Integrate with existing IPAM systems
  • Set automatic (re)notifications per case or customer with configurable intervals
  • Allow abuse desks and end users to reply, close or add notes to cases
  • Link end users to a self help portal in case they need help to resolve the issue

If that sounds interesting, have a look at the Features page.  You might also want to read the blog post covering a last year’s release of AbuseIO version 4.0.

The system is written in PHP, with Laravel framework, so making changes and adding features should be quite easy.

 

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